Yes, we offer returns and refunds. For detailed information about our return and refund policies, please visit the following page: Returns Policy. Our policy outlines the steps, conditions and terms for initiating returns and obtaining refunds to ensure a smooth and transparent process for our customers. If you have any further questions, please feel free to contact our customer service team for assistance.

Your invoice is conveniently available for download in your account. Simply go to "My Account" -> "Orders" -> "Download Invoice" to access and save your invoice. In addition, upon completion of your order, you will be sent an email with a download button for your invoice. If you encounter any difficulties or have further questions, please do not hesitate to contact our customer support team for assistance.

Yes, we can help you with the deletion of your information. Please email contact@asertica.com with your request, and our dedicated team will guide you through the necessary steps to ensure the deletion of your information in accordance with our privacy policies. If you have any specific concerns or questions regarding your data, please do not hesitate to contact us for further assistance.

Our newsletter provides you with interesting updates on a wide range of products dedicated to your well-being and personal care. Discover enriching ideas, special promotions, new product launches and tips on how to create moments of calm and care in your life. Stay connected with Asertica to explore a world of products designed to enhance your overall well-being. Subscribe to our newsletter and embark on a journey of self-care and peace of mind.

Bath bombs may be suitable for children, but it is important that they are used under the direct supervision of an adult. This precaution ensures that use is safe and appropriate, especially to prevent accidental ingestion or eye contact, which could be irritating. In addition, adult supervision ensures that the experience is enjoyable and safe for young children.

For best results when using the bath bombs, it is recommended to follow the specific instructions found in the product description.

Apply gentle pressure with circular movements on the scalp. This action can stimulate nerves, improve blood circulation and relax tense muscles in the head and neck.

The soft, flexible tips of the massager work to stimulate pressure points on your scalp, effectively releasing tension and reducing stress.

Yes, they are designed to fit all head and hair types. It has flexible tips that allow a comfortable and effective use in different ways. In addition, it is designed to be gentle on the hair, avoiding tangles and pulling.

Yes, these rubber anti-stress toys come in packs of five, offering a variety in shapes, designs and colors. Each pack includes toys of different styles, which not only adds fun and variety, but also allows users to choose the toy that most appeals to them or suits their needs at different times.

These anti-stress toys are versatile and have no specific age range, meaning they can be used by people of all ages. They are suitable for both children and adults, offering benefits of stress relief and sensory stimulation. However, it is important to consider adult supervision when young children use them, to ensure that they use them safely and to avoid any choking hazards with small parts, if any.

Decompression toys are designed to provide sensory stimulation and stress relief for children. They offer a hands-on, relaxing experience that can help improve concentration, reduce anxiety and improve overall well-being.

Many decompression toys are designed to support children with special needs. However, it is essential to check product specifications and consult with health professionals to ensure safety and suitability for specific conditions.

Cleaning instructions may vary depending on the material of the toy. Generally, cleaning the surface with a mild soap and water solution or disinfectant wipes is sufficient. Always follow the manufacturer's guidelines for maintenance.

An incense brick usually lasts between 20 and 30 minutes once lit. It is important to keep in mind that during this time, the incense will release its fragrance, helping to create a relaxing and aromatic atmosphere.

Each brick is enriched with a blend of herbs and pure resins, which enhance the fragrance for a unique aromatic experience.

First make sure the burner is on a flat, heat-resistant surface. Next, make sure the brick is well positioned and stable to prevent it from falling or moving during the burning process. Once the brick is in place, you can light it by following the specific safety and usage instructions for the product.

The burning times of incense sticks can vary, but on average they last approximately 30 to 60 minutes.

They are generally safe for indoor use. Make sure there are no flammable materials nearby and always follow the safety instructions.

Hold the uncoated end of the incense stick and light the other end with a match or lighter.Let it burn for a moment, then gently extinguish the flame, leaving a glowing ember.Place the ember end in an incense holder.

Store incense sticks in a cool, dry place, away from direct sunlight and moisture.Store them in their original packaging or in a sealed container to preserve their fragrance.

The burning times of incense cones can vary, but on average they last approximately 20 to 30 minutes.the size and composition of the cone influence their duration.

Place the pointed end of the incense cone into the designated hole or slot in the incense holder.Light the opposite end and let it burn for a moment.Once lit, gently extinguish the flame, leaving a smoldering ember.

Store incense cones in a cool, dry place, away from direct sunlight and moisture. Store them in their original packaging or in a sealed container to maintain their aroma.

Yes, you can extinguish an incense cone by gently tapping the lit end on a fireproof container or using a snuffer. You can relight it later, but be aware that reactivated cones may not burn as evenly.

Scented tea candles usually burn for approximately 4 to 6 hours.

Absolutely! Scented tea lights are a great way to add a pleasant fragrance to your living space. Place them strategically to enhance the ambiance and create a cozy atmosphere.

When used responsibly and in well-ventilated spaces, scented tea lights are generally safe for indoor use. Always follow safety guidelines, keep them away from flammable materials and never leave them unattended.

Yes, scented tea lights can contribute to aromatherapy. Fragrances such as eucalyptus and peppermint can promote relaxation and stress relief.

A slow feeder is a pet bowl designed with obstacles or patterns to slow down feeding. It encourages pets to eat at a more moderate pace, promoting better digestion, reducing the risk of bloat and providing mental stimulation.

By slowing down the speed of feeding, slow feeding can help prevent problems such as obesity, indigestion and vomiting. It also activates your pet's natural foraging instincts, providing mental stimulation and reducing boredom.

Slow feeders are dishwasher safe or can be easily cleaned by hand with mild soap and water. Always refer to the product care instructions for specific cleaning recommendations.

A pet brush is designed to groom your pet's coat, remove loose hair, prevent tangling and promote a healthy coat. Regular brushing also helps distribute natural oils, improves circulation and strengthens the bond between you and your pet.

Remove hair from the brush after each use with a comb or your fingers. For thorough cleaning, wash the brush with mild soap and warm water. The frequency of cleaning depends on how often you use the brush and your pet's grooming needs.

Start with a gentle touch and short brushing sessions. Offer treats and positive reinforcement to create a positive association. Gradually increase the duration as your pet becomes more comfortable.

Products within the category of "eco-friendly" and/or labeled "eco-friendly" are products that are either made from natural materials that are not harmful to the environment or that do not leave residues that are harmful to the environment when used, although there are times when products have both options: They are made with natural materials and do not leave harmful residues.